FAQ’s

Shirts you Say… Commonly asked questions

Do you do shirts?

  • We launder shirts on the premises offering same day service, Monday – Friday.

How much do you charge?

  • For the services we offer, buttons replaced, collars wrinkle free, scrubbed collars/cuffs, we charge accordingly

Why is my wife’s blouse more?

  • Shirts, regardless of gender, are pressed on a standard shirt press. The body of the shirt needs to be equivalent to a mens size 15 or a women’s size 12 in order to fit on the press.  Sizes much larger and smaller or those with pleats in front or back (mens) are charged at a higher rate.  It is the size of the shirt not the gender of who is wearing the shirt that dictates the price of the garment.  At Sue’s, if we find we have incorrectly overcharged you on any item, a credit is issued to your account.

My rayon shirt is washable, why is it more?

  • Rayon washes beautifully in most cases. It is the pressing that dictates the extra charge in processing.  If we were to press a rayon or washable silk shirt on a shirt press, it would be ruined.

Dryclean my cotton shirt, I don’t want it to shrink!

  • Drycleaning does not successfully clean cotton dress shirts. The drycleaning process does not touch perspiration and body soils. Laundered shirts are pressed wet and utilizes tensioning.  There should be no shrinkage on a properly manufactured garment.

My shirt is wearing out….it’s brand new!

  • How brand new is it? Life expectancy of a commercially laundered shirt is actually lower than a home washed, hand ironed shirt.  It is recommended that you rotate your work shirts utilizing 15-20 shirts and cycling those.

 

Perhaps you’ll find some of these shirt tips helpful: 

  • When you find a shirt that’s comfy, buy more of that color & size
  • Starch shortens the life of your shirt substantially as it will break down fibers quicker
  • Supplements like Fish Oil & Vitamin E may result in an oily stained neckline
  • Be aware of your office/car/desk surroundings.  Most worn elbows are due to an office chair that is worn.  Dirty seatbelts result in odd shoulder stains.
  • For everyone’s sake, only wear it once.
  • One week is long enough for a shirt to wait to be washed.  Stains, even invisible, are harder to remove.
  • No iron shirts are coated with a finish that will make you sweat.  It is a finish that absorbs oils and repels moisture.
  • The new 100% polyester shirts are comfy and casual.  Keep in mind that although we will happily clean them for you,  they don’t like to keep their finished look.
  • Wrinkled button hole seams and pockets are a result of the shrinkage of threads.  This is a manufacturer defect. Many outlet stores will carry shirts with this defect.
  • Looking for a bargain on a shirt (or any other garment)…choose a garment that has been marked down. Garments made specifically for outlet stores are not made with the same fabrics, trimming, and specifications as the regular stores.
  • Reputable stores will stand behind their garments just as Sue’s stands behind our work as well.
  • Nothing beats 100% cotton. It will keep you comfortable and will stand up for years!