
Commonly asked questions
We launder shirts on the premises.
For the services, we offer, buttons replaced, collars wrinkle free, scrubbed collars/cuffs, we charge accordingly.
Shirts, regardless of gender, are pressed on a standard shirt press. The body of the shirt needs to be equivalent to a men’s size 15 or a women’s size 12 to fit on the press. Sizes much larger and smaller or those with pleats in front or back (men’s) are charged at a higher rate. It is the size of the shirt not the gender of who is wearing the shirt that dictates the price of the garment. At Sue’s, if we find we have incorrectly overcharged you on any item, a credit is issued to your account.
Rayon washes beautifully in most cases. It is the pressing that dictates the extra charge in processing. If we were to press a rayon or washable silk shirt on a shirt press, it would be ruined.
Dry Cleaning does not successfully clean cotton dress shirts. The dry cleaning process does not touch perspiration and body soils. Laundered shirts are pressed wet and utilizes tensioning. There should be no shrinkage on a properly manufactured garment.
How brand new is it? Life expectancy of a commercially laundered shirt is lower than a home washed, hand ironed shirt. It is recommended that you rotate your work shirts utilizing 15-20 shirts and cycling those.
All comforters, regardless of the care label, should be wetcleaned. It’s the only way to properly clean them.
It is labelled Dry Clean Only so that you don’t put it in your washer/dryer.
We can safely Wetclean it for you.
Our wetcleaning machine is programmed to handle such specialty items. Wetcleaning is washing in a very controlled environment with special wetcleaning cleaning products such as sizing and softeners.
Those are most likely grease/oil spots. Washing removes starches/sugars easily. It doesn’t do a good job on grease. Drycleaning will take care of it.
Always think of the use of the household item. Any dining room item is going to come into contact with food. You would want to choose a fabric that can safely be wetcleaned and drycleaned. This way, all soils can be removed when spills happen. Stay away from acetates, silks, rayon. Consider natural fabrics such as cottons and linens that are neutral and lend themselves to durability.
Everyone sweats ☺ No amount of deodorant can protect you or your clothes. Dress shields, that are sewn in with snaps, are a great solution when wearing silks.. They can be put in sports jackets as well as dresses/blouses.. They can be removed and washed at home.. They’ll extend your wardrobe.
We can add dress shields to any of your garments.
When purchasing blouses, natural fabrics will reduce sweating. Cotton and silk will keep you comfortable.
Perhaps you’ll find some of these shirt tips helpful
When you find a shirt that’s comfy, buy more of that color & size
Starch shortens the life of your shirt substantially as it will break down fibers quicker
Supplements like Fish Oil & Vitamin E may result in an oily, stained neckline.
Be aware of your office/car/desk surroundings. Most worn elbows are due to an office chair that is worn. Dirty seatbelts result in odd shoulder stains.
For everyone’s sake, only wear it once.
One week is long enough for a shirt to wait to be washed.
Stains, even invisible, are harder to remove.
No iron shirts are coated with a finish that will make you sweat.
It is a finish that absorbs oils and repels moisture.
Looking for a bargain on a shirt (or any other garment) Choose a garment that is marked down.
Garments made specifically for outlet stores are not made with the same fabrics, trimming, and specifications as the regular stores.
Reputable stores will stand behind their garments just as Sue’s stands behind our work.
Nothing beats 100% cotton. It will keep you comfortable and will stand up for years!